DomainAgentStatus¶
- Доступность объекта: Доменный объект.
Объект:
Name |
Type |
Description |
---|---|---|
name * |
StringType |
min_length=1, max_length=150 |
base_status_id * |
IntType |
choices=CALL_CENTER_AGENT_BASE_STATUS_LIST_INT |
hk |
StringType |
required=False, choices=[„3“, „4“, „5“, „6“, „7“, „8“, „9“] |
icon |
StringType |
required=False, max_length=50 |
Base agent status
ID |
Description |
---|---|
-1 |
Available |
-2 |
Available (On Demand) |
-3 |
On Break |
-4 |
Logged Out |
-4 |
Logged Out |
Base agent state
ID |
Description |
---|---|
-20 |
Idle |
-21 |
Waiting |
-22 |
Receiving |
-23 |
In a queue call |
-24 |
Reserved |